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Salesforce’s CEO used ChatGPT daily for years – until Google’s newest AI model showed up.
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Mark Benioff looks to social networking for inspiration
(Image credit: Future)
- Salesforce CEO Marc Benioff has abruptly ditched ChatGPT for Google Gemini 3
- He made the switch after trying Gemini 3 for just two hours
- Benioff praised Gemini 3’s speed, reasoning, and multimodal capabilities as a major leap forward
Salesforce CEO Marc Benioff has fallen head over heels for Gemini 3 and has publicly dumped ChatGPT in the process. His announcement left much of the AI world reeling. After just two hours playing with Gemini 3, a top enterprise software leader disavowed the most popular AI chatbot in favor of its rapidly ascending rival.
Holy shit. I’ve used ChatGPT every day for 3 years. Just spent 2 hours on Gemini 3. I’m not going back. The leap is insane — reasoning, speed, images, video… everything is sharper and faster. It feels like the world just changed, again. ❤️ 🤖 https://t.co/HruXhc16MqNovember 23, 2025
The post wasn’t subtle. It wasn’t hedged with polite comparisons or neutral optimism. Not only has one of the most visible enterprise figures in Silicon Valley crossed from OpenAI to Google, but he's also made a point of telling the world.
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Gemini 3 has attracted plenty of other accolades for its blending of Google DeepMind’s latest advances into a single unified architecture. Gemini 3 supports text, images, code, audio, and video in one interface. Gemini 3 is well-positioned to take ChatGPT's crown for go-to AI chatbot in many ways.
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Though ChatGPT's ubiquity made it feel inevitable, Benioff’s post suggests that inevitability has an expiration date. In a matter of hours, one of its most prominent evangelists defected. That says more about the pace of AI evolution than any leaderboard or benchmark can.
AI rivalry heating up
Benioff isn’t just some casual early adopter. Salesforce has deeply integrated AI into its products and business strategy. It was among the first enterprise giants to partner with OpenAI for productivity tools embedded in customer relationship software. When Benioff makes a personal leap like this, it carries the weight of corporate alignment. And if Gemini 3 is now the model he's defaulting to, the software stacks around him may follow suit.
Gemini 3’s strengths seem to match what high-frequency users like Benioff look for in terms of speed, reasoning, and flexibility. Google has been clear that Gemini 3 was built to function as a flexible engine for both consumers and developers, able to power everything from helpdesk bots to video editing suggestions. That breadth may be what tipped the scales for Benioff, whose day likely involves toggling between datasets, dashboards, and vision decks at Silicon Valley warp speed.
It's a good reminder that the AI landscape is getting more competitive. There’s a growing chorus of contenders scrambling to make your AI assistant. For people who casually check in with ChatGPT every so often, nothing has to change overnight. But Benioff’s public conversion offers a peek into how quickly even entrenched preferences can give way to the promise of sharper tools.
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TOPICS AI Salesforce
Eric Hal SchwartzSocial Links NavigationContributorEric Hal Schwartz is a freelance writer for TechRadar with more than 15 years of experience covering the intersection of the world and technology. For the last five years, he served as head writer for Voicebot.ai and was on the leading edge of reporting on generative AI and large language models. He's since become an expert on the products of generative AI models, such as OpenAI’s ChatGPT, Anthropic’s Claude, Google Gemini, and every other synthetic media tool. His experience runs the gamut of media, including print, digital, broadcast, and live events. Now, he's continuing to tell the stories people want and need to hear about the rapidly evolving AI space and its impact on their lives. Eric is based in New York City.
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